Shipping policy

• We provide 30 -Days Money Back Guarantee if the leather product is unused and in good condition. In the event that a customer would like to request a return, we'll provide a return label at no cost if the item has not been used and is in the original condition.

• We accept exchanges within 30-Days of purchase if the leather product is unused and in good condition. In the event that the customer would like to exchange their item, we would provide the return label and cover the shipping cost of the item back to them if the item has not been used and is in the original condition.

•  We are responsible for the lost or stolen packages that are in transit to our location.
  
  
• Return labels can be requested at jtscustomupholstery@gmail.com

• ALL Custom-made orders are Non-refundable and Non-Exchangeable

International Customers

• International customers are responsible for the shipping cost if they would like to exchange or return any items. All returns/exchanges have to be pre-approved by JTS Custom Upholstery staff.
  
  
• All international buyers are asked to leave their Email Address in case we need to get in contact with them. 

• International shipping to most countries starts from $US 25 for one item and depending on the items ordered, the price will vary. If you order larger sized items, the price will likely increase. We will always make sure to provide you with the LOWEST shipping rate possible and if we need to charge extra for shipping, we will CONTACT YOU and send you an additional invoice and get your confirmation before processing your order.

• Please contact us for shipping rate before you purchase your items at jtscustomupholstery@gmail.com